Client Services Director

Client Services Director

Job Title: Client Services Director
Contract Type: Permanent
Location: London
Salary: Highly Competitive
Start Date: ASAP
Reference: 15661 SM
Contact Name: Sarah Memery
Contact Email:
Job Published: October 12, 2018 16:50

Job Description

Established and successful Client Services Director required for Global Healthcare Communications network.  London or Manchester, offering competitive salary and great benefit package.

With over 25 years of experience within the medical communications industry the team couple scientific experience with creative thinking.  Key functions include Strategic Planning and Support, Publications planning and execution, scientific event management, clinical trial support, medical education, marketing support and external expert management.

As Client Services Director (CSD) you will use your extensive scientific and commercial expertise to act as a strategic partner to clients assisting with the development of overall and tactical plans. You will maintain and be responsible for growth of a large client account(s), and this includes financial and resourcing responsibility.

In additional you will identify and create group-wide new business opportunities with existing and new clients. This position has overall responsibility for the performance and development of client services staff within their business unit and contributes to company-wide recruitment and performance decisions.

Essential requirements

•   Life science degree is essential, ideally combined with a higher qualification (e.g. MSc, PhD)
•   Proven ability to work across different client companies and a variety of therapy areas
•   Proven track record (approx. 8+ years) in the medical communication and education industry and in leading accounts within an agency environment
•   Experience of leading financial management of accounts/business units
•   Experience of leading client services teams/business units
•   Extensive communication skills and experience with a variety of stakeholders
•   Broad experience in developing and submitting new business proposals; accomplished presenter at pitches
•   Excellent written English, attention to detail and proven presentation skills
•   IT literate (use of Word, Excel and PowerPoint)

Interested ? Would you like to know more? If you possess the relevant experience and qualities then please get in touch with your CV Sarah Memery

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This is a permanent role