Account Manager Crawley

Account Manager

Account Managers in the life sciences sector maintain and grow relationships with clients, ensuring ongoing satisfaction and identifying opportunities for upselling or cross-selling.

Responsibilities:

• Managing existing client portfolios – Understanding their needs and ensuring service excellence.

• Providing product or service support – Acting as a liaison between the client and technical or delivery teams.

• Tracking KPIs and renewals – Ensuring targets are met and proactively managing contract timelines.

• Resolving issues efficiently – Escalating concerns and maintaining client trust.

• Collaborating with sales and marketing – Sharing insights that inform campaigns and pipeline strategies.

This role blends commercial awareness with relationship management and is ideal for someone who understands scientific services or technology.​

Crawley

Crawley is a large town in West Sussex in South East England, located approximately halfway between London and Brighton and 3 miles away from Gatwick Airport.  From a small agricultural centre in Saxon times, Crawley saw continued growth initially as a staging post and then with the advent of steam trains.  After the World War II Crawley was one of a number of new towns created to accommodate over 1 million Londoners.  Since then Crawley has continued to grow rapidly and, with over 300 businesses creating 84,000 jobs, Crawley has a thriving economy. Key sectors in Crawley include Life Sciences, manufacturing and engineering.   Excellent transport links to and from Crawley, good schools, Crawley theatre, Crawley cinemas, Crawley sports centres and huge array of shops make Crawley a great place to live and work.

Famous people born in Crawley: Gareth Southgate (footballer) Romesh Ranganathan (comedian), also born in Crawley.