Account Manager Feltham

Account Manager

Account Managers in the life sciences sector maintain and grow relationships with clients, ensuring ongoing satisfaction and identifying opportunities for upselling or cross-selling.

Responsibilities:

• Managing existing client portfolios – Understanding their needs and ensuring service excellence.

• Providing product or service support – Acting as a liaison between the client and technical or delivery teams.

• Tracking KPIs and renewals – Ensuring targets are met and proactively managing contract timelines.

• Resolving issues efficiently – Escalating concerns and maintaining client trust.

• Collaborating with sales and marketing – Sharing insights that inform campaigns and pipeline strategies.

This role blends commercial awareness with relationship management and is ideal for someone who understands scientific services or technology.​

Feltham

Feltham is a town in the west London Borough of Hounslow, approximately 13 miles from central London and 2 miles from Heathrow Airport.   Due to its close proximity to Heathrow airport, one of the busiest international airports in the world, one of the largest business sectors and employers in the area is logistics.  Even before the development of Heathrow airport, Feltham had been associated with both rail and air transport for many years.  Large numbers of aircraft were manufactured in the area, particularly during World War 2, and the town was also a major centre for rail freight.  The borough of Hounslow is also a technology hub, with hi-tech companies accounting for nearly 20% of all businesses.   Although many people work locally, Feltham’s good rail and road connections into London make it a popular commuter area too.

Famous people from Feltham:  Freddie Mercury, lead singer with Queen grew up in Feltham and Jimmy Carr, comedian was born nearby.