Account Manager South West

Account Manager

Account Managers in the life sciences sector maintain and grow relationships with clients, ensuring ongoing satisfaction and identifying opportunities for upselling or cross-selling.

Responsibilities:

• Managing existing client portfolios – Understanding their needs and ensuring service excellence.

• Providing product or service support – Acting as a liaison between the client and technical or delivery teams.

• Tracking KPIs and renewals – Ensuring targets are met and proactively managing contract timelines.

• Resolving issues efficiently – Escalating concerns and maintaining client trust.

• Collaborating with sales and marketing – Sharing insights that inform campaigns and pipeline strategies.

This role blends commercial awareness with relationship management and is ideal for someone who understands scientific services or technology.​

The South West

The South West region is one of the nine official regions of England.  It consists of Gloucestershire, Bristol, Wiltshire, Somerset, Dorset, Devon and Cornwall, including the Isles of Scilly. Major towns and cities in the region include Bristol, Plymouth, Swindon, Gloucester, Cheltenham, Exeter, Bath, Truro and Bournemouth.  Agriculture and Tourism are the major employers in the west of the region which is less prosperous in general than the east of the region, due in part to the better transport links to London enjoyed by the latter.  In Bristol, Swindon and the M4 corridor the economy centres on aeronautics, defence, telecommunications, electronics, technology and IT.   The region is famous for being home to Stonehenge, Glastonbury, the Eden Project and a wealth of stunning beaches and countryside.

Famous people born in the south West:  Ben Ainslie, multiple Olympic sailing gold medallist and Agatha Christie, novelist/crime writer