Account Manager Borehamwood

Account Manager

Account Managers in the life sciences sector maintain and grow relationships with clients, ensuring ongoing satisfaction and identifying opportunities for upselling or cross-selling.

Responsibilities:

• Managing existing client portfolios – Understanding their needs and ensuring service excellence.

• Providing product or service support – Acting as a liaison between the client and technical or delivery teams.

• Tracking KPIs and renewals – Ensuring targets are met and proactively managing contract timelines.

• Resolving issues efficiently – Escalating concerns and maintaining client trust.

• Collaborating with sales and marketing – Sharing insights that inform campaigns and pipeline strategies.

This role blends commercial awareness with relationship management and is ideal for someone who understands scientific services or technology.​

Borehamwood

Borehamwood is a town in Hertfordshire in the East of England region located approximately 12 miles north east of central London, 7 miles from Watford, 8 from St Albans and 20 from Luton.

Borehamwood’s strategic location with direct access to the M25, M1 and A1M motorways, frequent 18 minutes train service to Charing Cross and excellent connections to Heathrow, Gatwick, Luton and Stansted Airports make it a prime commuter location.  There is, however,

a  wide  range  of  businesses  in Borehamwood with  the creative  industries  and  niche  pharmaceutical companies being particularly well represented.    The world famous Elstree Studios are also located in Borehamwood; popular TV shows that are filmed at Elstree include Holby City, Who Wants to be a Millionaire and East Enders.

Famous people from Borehamwood:  Simon Cowell, reality TV judge and Marilyn, 1980’s “New Romantic” pop singer