Account Manager Cambridgeshire

Account Manager

Account Managers in the life sciences sector maintain and grow relationships with clients, ensuring ongoing satisfaction and identifying opportunities for upselling or cross-selling.

Responsibilities:

• Managing existing client portfolios – Understanding their needs and ensuring service excellence.

• Providing product or service support – Acting as a liaison between the client and technical or delivery teams.

• Tracking KPIs and renewals – Ensuring targets are met and proactively managing contract timelines.

• Resolving issues efficiently – Escalating concerns and maintaining client trust.

• Collaborating with sales and marketing – Sharing insights that inform campaigns and pipeline strategies.

This role blends commercial awareness with relationship management and is ideal for someone who understands scientific services or technology.​

Cambridgeshire

Cambridgeshire is county in the East of England region.  Major towns and cities in Cambridgeshire include Cambridge, Peterborough and Huntingdon.  Most of Cambridgeshire is agricultural.  However, recent years have witnessed the rapid growth of a large cluster of high-tech electronics, IT, software and biotechnology businesses setting up in the area, so much so that it is now referred to as “Silicon Fen”.   Many of these high-tech businesses have grown up around the world famous Cambridge University, which is frequently ranked as one of the top universities in the world.  The city of Cambridge with its stunning architecture, museums and riverside location is a popular tourist destination.                                                                 

Famous people born in Cambridgeshire:  Clive Woodward, World Cup winning England rugby coach and Olivia Newton-John, singer