Account Manager Cranleigh

Account Manager

Account Managers in the life sciences sector maintain and grow relationships with clients, ensuring ongoing satisfaction and identifying opportunities for upselling or cross-selling.

Responsibilities:

• Managing existing client portfolios – Understanding their needs and ensuring service excellence.

• Providing product or service support – Acting as a liaison between the client and technical or delivery teams.

• Tracking KPIs and renewals – Ensuring targets are met and proactively managing contract timelines.

• Resolving issues efficiently – Escalating concerns and maintaining client trust.

• Collaborating with sales and marketing – Sharing insights that inform campaigns and pipeline strategies.

This role blends commercial awareness with relationship management and is ideal for someone who understands scientific services or technology.​

Cranleigh

Cranleigh, which is situated in Surrey in the South East Region, is reputedly the largest village in England.   Cranleigh is located approximately 50 miles from London, 8 from Guildford, 12 from Horsham and 9 from Dorking.   Although there are some light engineering companies in Cranleigh, many residents commute to London, Guildford and other larger towns.   The Beeching railway cuts meant that Cranleigh lost its station in 1965 and the nearest one is now in Chilworth, approximately 8 miles away.   Cranleigh is surrounded by beautiful open countryside and is close to Petworth House, Winkworth Arboretum and Leith Hill.

Cranleigh is famous for two main reasons.  Firstly, in 1859 it was the first place to set up a cottage hospital and secondly the head of a grinning cat is carved on an arch in the church and this is believed to have been the inspiration for Lewis Carroll's Cheshire Cat.

Famous people from Cranleigh include: Anna Botting, Sky News Presenter and W Heath Robinson, Cartoonist & Illustrator