Account Manager East of England

Account Manager

Account Managers in the life sciences sector maintain and grow relationships with clients, ensuring ongoing satisfaction and identifying opportunities for upselling or cross-selling.

Responsibilities:

• Managing existing client portfolios – Understanding their needs and ensuring service excellence.

• Providing product or service support – Acting as a liaison between the client and technical or delivery teams.

• Tracking KPIs and renewals – Ensuring targets are met and proactively managing contract timelines.

• Resolving issues efficiently – Escalating concerns and maintaining client trust.

• Collaborating with sales and marketing – Sharing insights that inform campaigns and pipeline strategies.

This role blends commercial awareness with relationship management and is ideal for someone who understands scientific services or technology.​

The East of England

The East of England (aka East Anglia) is one of the nine official regions of England.  It consists of Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk.

Major towns and cities in the East of England include Bedford, Bishop’s Stortford, Borehamwood, Cambridge, Colchester, Harlow, Ipswich, Leighton Buzzard, Huntingdon, Luton, Norwich, Peterborough, Stevenage, and Watford.  

The East of England region has a strong history of industrial and scientific innovation and success, examples of which include the first heart transplant in the UK and the discovery of the structure of DNA.  There are numerous science parks in and around Cambridge which are home to biotech, life science and clinical research companies.  The proliferation of high technology companies has led to the area being dubbed “Silicon Fen”.  Logistics is also a major employer in the region thanks to Luton and Stansted airports and the ports of Harwich and Felixstowe.

Famous people born in the East of England region: Ralph Fiennes, actor and Jamie Oliver, TV chef