Account Manager Greenford

Account Manager

Account Managers in the life sciences sector maintain and grow relationships with clients, ensuring ongoing satisfaction and identifying opportunities for upselling or cross-selling.

Responsibilities:

• Managing existing client portfolios – Understanding their needs and ensuring service excellence.

• Providing product or service support – Acting as a liaison between the client and technical or delivery teams.

• Tracking KPIs and renewals – Ensuring targets are met and proactively managing contract timelines.

• Resolving issues efficiently – Escalating concerns and maintaining client trust.

• Collaborating with sales and marketing – Sharing insights that inform campaigns and pipeline strategies.

This role blends commercial awareness with relationship management and is ideal for someone who understands scientific services or technology.​

Greenford

Greenford is located in the London Borough of Ealing in north west London.  Towns and suburbs close to Greenford include Harrow, Brentford, Hayes, Watford and Slough.  Greenford is on the Central Line of the London Underground and also has overground rail connections into central London.  Road connections are also good as Greenford is located on the A40 which leas out to the M40 and then onto the M25, Heathrow Airport is on 12 miles away.  Greenford is well-located for a number of leisure-time places of interest including the world-famous Wembley Stadium and Wembley Arena, both of which are only 3 miles away.   Two excellent museums are also in the Greenford area; the London Motorcycle Museum, which has a wide range of bikes & memorabilia on display, and the Musical Museum which has a huge collection of self-playing musical instruments ranging from very small clockwork music boxes to huge “Mighty Wurlitzer” organs.   

Famous people from Greenford: Jourdan Dunn, model and Steven Warner, actor