Account Manager
Account Managers in the life sciences sector maintain and grow relationships with clients, ensuring ongoing satisfaction and identifying opportunities for upselling or cross-selling.
Responsibilities:
Managing existing client portfolios – Understanding their needs and ensuring service excellence.
Providing product or service support – Acting as a liaison between the client and technical or delivery teams.
Tracking KPIs and renewals – Ensuring targets are met and proactively managing contract timelines.
Resolving issues efficiently – Escalating concerns and maintaining client trust.
Collaborating with sales and marketing – Sharing insights that inform campaigns and pipeline strategies.
This role blends commercial awareness with relationship management and is ideal for someone who understands scientific services or technology.
North West England
North West England is one of nine official regions of England. It consists of Cheshire, Cumbria, Greater Manchester, Lancashire and Merseyside. Major towns and cities in the North West include Manchester, Liverpool, Bolton, Carlisle, Macclesfield, Knutsford, Blackpool and Warrington.
Cumbria in the north of the region is largely rural whereas the south of the region is much more densely populated. The North West is known as the “Northern Powerhouse” thanks to its strong history in manufacturing. In days gone by the region was particularly famous for its textile industry, but the manufacturing today is based more on food and drink, chemicals, pharmaceuticals and transport. Digital technology, including games and software development, is also a major sector in the region, particularly in Liverpool and Manchester which have both seen huge growth in tech start-ups.
Famous people born in the North West: Wayne Rooney, footballer and Paul McCartney, musician.
North West England is a great place to further your career in life sciences. If you are a looking for pharmaceutical jobs in North West England, scientific careers in North West England or want to discuss cell therapy, gene therapy, ATMP, medical device, technology, biotech or pharmaceutical job opportunities in North West England, give our Next Phase team a call. The North West area is continuing to expand as a centre for jobs in science, process development, technology, software development, project management, informatics, quality, reg affairs and supply chain.
At Next Phase we help people find new jobs in life sciences across the UK, Europe and USA. This page lists some of the job opportunities in the North West, and if you give us a call we can also talk to you about other scientific jobs, pharmaceutical career opportunities and the latest updates in cell and gene therapy and ATMP development in the given area.
