Account Manager Reading

Account Manager

Account Managers in the life sciences sector maintain and grow relationships with clients, ensuring ongoing satisfaction and identifying opportunities for upselling or cross-selling.

Responsibilities:

• Managing existing client portfolios – Understanding their needs and ensuring service excellence.

• Providing product or service support – Acting as a liaison between the client and technical or delivery teams.

• Tracking KPIs and renewals – Ensuring targets are met and proactively managing contract timelines.

• Resolving issues efficiently – Escalating concerns and maintaining client trust.

• Collaborating with sales and marketing – Sharing insights that inform campaigns and pipeline strategies.

This role blends commercial awareness with relationship management and is ideal for someone who understands scientific services or technology.​

Reading

Reading is a large town located at the confluence of the river Thames and the River Kennet in Berkshire, approximately 25 miles from Oxford, 42 miles from London and 17 miles from Basingstoke.   Reading was established in the 8th century as a market town and became prosperous over the following centuries thanks to its cloth, iron works, breweries, bulbs/seed and biscuit industries.  In the 20th century the town continued to expand and is now a significant business centre and home to the UK offices of a significant number of global Pharmaceutical, Life Science and IT companies.   The town has become famous for its annual Reading Festival held over the August Bank Holiday weekend and attended by thousands of music lovers.

Famous people born in Reading: Ricky Gervais (comedian) and Kate Winslet (actress)