Account Manager Sittingbourne

Account Manager

Account Managers in the life sciences sector maintain and grow relationships with clients, ensuring ongoing satisfaction and identifying opportunities for upselling or cross-selling.

Responsibilities:

• Managing existing client portfolios – Understanding their needs and ensuring service excellence.

• Providing product or service support – Acting as a liaison between the client and technical or delivery teams.

• Tracking KPIs and renewals – Ensuring targets are met and proactively managing contract timelines.

• Resolving issues efficiently – Escalating concerns and maintaining client trust.

• Collaborating with sales and marketing – Sharing insights that inform campaigns and pipeline strategies.

This role blends commercial awareness with relationship management and is ideal for someone who understands scientific services or technology.​

Sittingbourne

Sittingbourne is located in the Swale district of Kent in south east England approximately 45 miles from London, 17 miles from Canterbury, 20 miles from Ashford and 17 from Maidstone.   Sittingbourne has direct railway links to London’s Victoria and St Pancras International stations with a journey time of around one hour and road links, particularly to the coastal ports, are also excellent.  

The main employers in the Sittingbourne area are in the paper manufacture, cement making and fruit farming industries, Kent is particularly famous for its apples and cherries.  In days gone by the Sittingbourne area was also well known for brick making, barge building and water transport.  The Dolphin Sailing Barge Museum provides an insight into the barge building industry.  New industries growing in the Sittingbourne area include engineering, IT, distribution/logistics and life sciences, the latter particular at the Kent Science Park.