Product Manager, Specialist Equipment Sales and Service

Product Manager, Specialist Equipment Sales and Service

Job Title: Product Manager, Specialist Equipment Sales and Service
Contract Type: Permanent
Location: Horsham
Salary: To £28,000
Start Date: ASAP
Reference: 15397 JN
Contact Name: Julie Nicholls
Contact Email:
Job Published: May 30, 2017 15:34

Job Description

  • Market leader, established over 25 years
  • Permanent position with salary to £28,000 + company car 
  • Account management, sales, product sourcing and product support
  • No cold calling involved – all new clients secured through product enquiries      
  • Working with the pharmaceutical, FMCG, healthcare, energy and conservations sectors
  • Role 50% office based, 50% client visit based 
  • Small company environment in collaborative and supportive team


Based in Horsham, West Sussex this is a rare opportunity to join a market leader that supplies and supports specialist precision humidity and moisture analysis and control systems. This is a highly-varied role involving proposing, providing and supporting solutions to both existing clients and in response to new client enquiries. This role will suit candidates with proven client service or sales experience that involves technical abilities with precision electronic or electro-mechanical equipment.  Although this is a sales based role it does not involve any cold calling with all new clients being secured through product enquiries. 

The Company

The company benefits from being that market leader for over 25 years in the supply of high quality precision humidity and moisture/water analysis and control systems. These are utilised in a range of specialist sectors and applications including the pharmaceutical, and healthcare product production, oil and gas exploration, fresh food preparation and packaging plus the conservation of museum, artwork and heritage items. The company is fully ISO accredited and offers complete solutions covering sourcing, installing and supporting products to clients’ specific needs. They operate predominantly in the UK and Ireland with increasing activity in Europe and are the exclusive agent for leading Swiss and UK based developers and manufacturers.      

The Role

This is a very broad role involving all stages of the supply, installation and support of specialist humidity and moisture control solutions that meet client’s individual requirements. Working with existing clients or in response to new client enquiries, the job holder will gain a clear understanding of the requirements and formulate a proposal that includes equipment and services costings. On placement of order the Product Manager will source the appropriate solutions and manage the supply chain from order generation through to delivery and installation plus ongoing support services. The team is small, collaborative and supportive with the work taking place in the Horsham offices, workshop and laboratory facilities (3 – 4 days a week) as well as visiting clients sites (1-2 days a week). Full training will be provided in all aspects of the equipment and services.   


We are seeking an enthusiastic individual with a proven track record in providing high quality client services in a business to business environment which could include account management or sales. You will need to have technical abilities with precision electronic or electro-mechanical equipment which could have been gained in a diagnostic, calibration, installation, maintenance or repair contexts. The company is flexible regarding the precise backgrounds with motivation, character, team fit and drive being of prime importance. You will need to be have a highly professional and pro-active approach backed by first rate written and verbal communication abilities. 

This position involves the transportation and service of equipment so candidates will need to be in good health and physically capable. Due to the nature of some clients you will be subject to an enhanced DBS (formally CRB) disclosure and cannot suffer from any allergies related to penicillin or disinfectants. Also, a clean, full driving license is essential.

Keywords: Account Manager, Sales, Field Sales, Customer Support, Product Manager, Client Services, Precision Equipment, Environmental Controls, Product Testing, Calibration, Humidifiers, Dehumidifiers, Water Activity Instruments, Water Activity Meters, Moisture Balances, Differential Pressure Instruments, Horsham, Crawley, West Sussex, East Sussex, Gatwick Airport,  

This is a permanent position